- Hassle-free EXCHANGE within 7 days; specific conditions apply based on products and promotions.
- Prepaid order refunds are processed to the original payment method; COD orders receive a refund in the FROMTWO wallet.
- Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.
- A reverse shipment fee upto Rs 100 can be charged for excessive returns, which will be deducted from the refund.
